TO ORDER BY PHONE: 1-251-633-3014
TO ORDER BY PHONE TOLL FREE: 1-800-636-3014
TO ORDER BY FAX TOLL FREE: 1-800-606-7431
Our office hours are 8:00 a.m. to 5:00 p.m. CST Monday through Friday. After hours feel free to leave your order via voice mail (Give number and address).
Our trained sales staff can give you the technical support you need and offer a free quotation for many items you may be interested in. One call does it all!
Order by case quantity only to ensure delivery without breakage.
All order received by Power and Light Group will ship within 24 hours of receipt. Your order will be carefully picked, properly packaged and shipped from our warehouse. All standard orders are shipped best way and delivered within five working days. Next day and second day shipping is also available upon request.
For best possible service please follow the procedure below:
- Accept any broken merchandise.
- Note any damages on the bill of lading
- Have the driver sign for verification.
- Call Power and Light Group and we will reship immediately.
- Within 72 hours fax or mail a copy of the bill of lading to Power and Light Group and we will process the claim. This is required for credit to be issued.
Power and Light Group’s return policy is as follows:
- No returns without authorization from Power and Light Group, Inc.
- Report any defects within 10 days of receiving merchandise.
- Any defective merchandise must be returned for proper credit.